Features

Last updated: July 2023

Dashobard

Dashboard

In Dashboard Module you see some tiles. Using this tiles you can easily find out all infomation of your system.

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Ticket

Ticket List

In Ticket list, you will see client requested ticket. Here you can change ticket status and also reply client ticket.

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Ticket Reply

In Ticket reply feature, you will reply all client requested ticket, Here you can reply client ticket.

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Conversion

Conversion

In Conversion Module, you will see client message and you can message instant.

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Category

Category List

In Category Module, This category will show in fronend ticket module. Customer can create a ticket in specific category. Admin can manage category using category module.

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Category Add

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User

User List

In User Module, You can manage any kind of user.Here can create user, add user, delete user

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User Add

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User Update

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User View

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Setting

General Setting

In General Setting Module, Admin Can Manage Setting Information.

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Email Setting

In Email Setting Module, Admin Can Set SMTP Email Setting Information.

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Facebook Page Setting

In Page Setting Module, Admin Can Set Facebook page ID for which page admin can chat with customer.

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Facebook Page Domain whitelist

In Your facebook page you need to your domain white list to enable facebook chat on you site.

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Home

Home

In Home Page, A layout where you find some Support Information.

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Ticket

Ticket Page

In Ticket Page Module, Client can create a ticket here.

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My Ticket

MY Ticket

In My Ticket Page, Registed login user can see there own ticket.Here They can reply ticket, also see support team Reply

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My Ticket Reply

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Live Chat

Live Chat

In Live Chat Page, Register Customer can live convesation with system support team.

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Contact

Contact

In Contact Page, Customer can find custom contact information here.

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Login

Login

In Login page, All Register memeber can login system via login page.

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Register

Register

In Register Page, New Member can register here.

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