In Dashboard Module you see some tiles. Using this tiles you can easily find out all infomation of your system.
In Ticket list, you will see client requested ticket. Here you can change ticket status and also reply client ticket.
In Ticket reply feature, you will reply all client requested ticket, Here you can reply client ticket.
In Conversion Module, you will see client message and you can message instant.
In Category Module, This category will show in fronend ticket module. Customer can create a ticket in specific category. Admin can manage category using category module.
In User Module, You can manage any kind of user.Here can create user, add user, delete user
In General Setting Module, Admin Can Manage Setting Information.
In Email Setting Module, Admin Can Set SMTP Email Setting Information.
In Page Setting Module, Admin Can Set Facebook page ID for which page admin can chat with customer.
In Your facebook page you need to your domain white list to enable facebook chat on you site.
In Home Page, A layout where you find some Support Information.
In Ticket Page Module, Client can create a ticket here.
In My Ticket Page, Registed login user can see there own ticket.Here They can reply ticket, also see support team Reply
In Live Chat Page, Register Customer can live convesation with system support team.
In Contact Page, Customer can find custom contact information here.
In Login page, All Register memeber can login system via login page.
In Register Page, New Member can register here.